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Note:A copy of Madison Title’s consumer complaint policy is available upon request.

Madison Title Agency has developed a Privacy Policy in order to articulate the strategies we employ to safeguard the confidentiality and privacy of our clients’ information.

Identifiable and Confidential Information

When a person or company becomes a Madison Title client, we recognize that our client will deposit sensitive business, financial and real estate documents with us, along with other information needed, to purchase or sell real estate.

Madison Title receives two types of information from users of our service:

  1. “Personally Identifiable Information,” defined as name, address, phone, and financial information pertaining to the transaction, and communications between our client and others regarding the transactions.
  2. “Third-Party Identifiable Information,” including names and addresses of parties identified in the transaction, such as the buyer or seller of the property, their lender, attorney and Realtor.

Madison Title will not disclose a client’s Personally Identifiable Information or Third-Party Identifiable Information to a non-related Third Party except when we have the client’s express permission or under special circumstances set forth below.  

Personally Identifiable Information and Third-Party Identifiable Information may be disclosed under the following circumstances:

  • To send information to the client or a Related Third Party about or as part of the service when necessary;
  • When required by law enforcement authorities, upon receipt of appropriate documentation;
  • If necessary, in our good faith judgment, to protect our legal rights, or if the information relates to actual or threatened harmful conduct;
  • To third-party contractors (such as Madison Title’s Internet Service Provider, search engine optimization vendor, PR firm, etc.) that assist us with our operations, provided, however, that our contractors use only such information as is necessary to perform specific tasks, and are required by agreement to maintain the confidentiality of any data they receive; or
  • If Madison Title or Madison Commercial Real Estate Services were acquired, the Personally Identifiable Information and Third-Party Identifiable Information of Madison Title’s clients would be transferred to the acquiring entity.

We may disclose aggregate data or analysis regarding the use of the Madison Title’s web site and services to non-Related Third Party companies for marketing or other business purposes. All such aggregate data and the reports derived therefrom will not contain any Personally Identifiable Information or Third-Party Identifiable Information.

All scanning, copying and sending of data will be handled by Madison Title employees who are bound by non-disclosure agreements.

Madison Title and its parent company, Madison Commercial Real Estate Services, maintain user information for system administration and billing purposes. If a client cancel’s a transaction or closes an account, that client’s user information will be kept on file as long as is necessary for legal and financial auditing purposes.

Changes to the Privacy Policy

If we plan to make significant changes to this Privacy Policy, we will post those changes to the Privacy Policy page before they take effect.

Accurate and Updated Information 

Madison Title maintains certain procedures designed to keep information accurate, current and complete. A Madison Title client has the option to change or modify information previously provided to the company by either visiting the Madison Title web site and accessing the client’s account information, or by contacting Madison Title at

Linked Sites

Madison Title’s website contains links to other web sites.  Some sites listed as links may not be under Madison Title’s control. Access to any other Internet site(s) from the Madison Title website is not responsible for the accuracy or reliability of any information, data, opinions, advice or statements made on these linked sites. Madison Title does not make any representations whatsoever concerning the content of those sites.  The fact that Madison Title has provided a link to a site is NOT an endorsement, authorization, sponsorship, or affiliation by Madison Title with respect to such site, its owners, or its providers.  Madison Title provides links only as a convenience to site users. We have not tested any information, software, products or services found on said sites and make no representations whatsoever with respect thereto. There are risks in using any information, software, products or services found on the Internet.  Be sure to completely understand these risks before retrieving, using, relying upon, or purchasing anything via the Internet.

Information Security

Madison Title works to protect Personally Identifiable Information and Third-Party Identifiable Information stored on the Madison Title servers from unauthorized access using commercially available computer security products, such as SSL and firewalls, as well as security procedures and practices. All employees must review and understand these practices, which include limiting access to sensitive information only to those employees who require the information and enforcing strict password protocols for all employees.

Any information sent to a client by Madison Title may be sent via e-mail in clear text or can be accessed online. If a client chooses to receive these documents via email, please be advised that these documents are not encrypted and may contain sensitive business information. Madison Title and its parent company, Madison Commercial Real Estate Services, are not responsible for any unauthorized access to information contained in such reports sent via e-mail. If a Madison Title client wishes to receive encrypted documents, the client should contact Madison Title at  

A log in and password are required for a client to gain access to the Madison Title online portal and to that client’s transaction information.  Clients should protect the security of their passwords and log-in information.  Madison Title and its parent company, Madison Commercial Real Estate Services, cannot be responsible for any unauthorized access to, disclosure or loss of any information in the event of a failure to protect password information.

Tracking Utilities and Security

Madison Title designed features on its website to allow users to anonymously learn about the company’s services without revealing their identities. the only information we collect online is from cookies, pixel tags or similar devices, which provide limited data, such as the date, time and areas of our site that were visited, interactions on the site, and the Web path/domain from where the visitor came. Madison Title uses this information only to recognize the user as a unique visitor and hold information during the visit to the site. Tracking utilities identified here are not tied to personally identifiable information.

This general information allows Madison Title to serve visitors better by continually improving its Web site and making it more convenient. In certain cases, users can choose not to provide us with the information by setting the browser to refuse to accept cookies, but if so, that may disable access to certain portions of the site.